CUSTOMER SERVICE

1. LCS Customer Service
2. Contact Information
3. Shipping
4. Return Policy
5. Privacy Policy
6. Payment Information
7. Taxes
8. Hours of Operation
9. Feedback

Send customer service an email

1. LCS Customer Service
Your name:
Email address:
How can we help you?
2. Contact Information
Store Address:
Lloyd Clarke Sports
1504 NW 13th Street
Gainesville, FL 32601
Ph: 352.372.7836
Fax: 352.335.4300
gofaster@lloydclarkesports.com
3. Shipping


Shipping Information


$5.00 Flat Shipping Fee on ALL orders within continental US

Thank you for placing an order with us. We know you want to receive your new purchase as quickly as possible.
Orders will be processed within 24 hours. Your items will be shipped the next business day after being fulfilled.

We promise to keep you informed and deliver your items to your quickly. Lloyd Clarke Sports is not responsible for
packages delivered late due to acts of nature (bad weather), holidays, and unforseeable accidents.



Tracking numbers will be emailed when your order has been fulfilled.
4. Return Policy

Return Policy

If you are not completely satisfied with your purchase, you can return any new and unused items to us for an
exchange or refund.**

If you decide to return an item, it's easy!
Simply enclose a copy of your receipt, write on it if you would like to exchange or get a refund, and ship back to us at
Lloyd Clarke Sports
1504 NW 13 St
Gainesville FL 32601
Please note: Exchanges will be subject to a $5.00 Flat Shipping Fee.
If you have questions about a return, please contact us at 352-372-7836 or gofaster@lloydclarkesports.com.
Items can be returned by USPS or UPS.


Return Items:

MUST BE POSTMARKED WITHIN 30 DAY OF PURCHASE
MUST BE NEW & UNUSED
MUST BE IN THE SAME CONDITION AS PURCHASED WITH ORIGINAL BOX/PACKAGING


Once your return is received, your exchange/refund will be process. If you are exchanging, your new purchase will
be on its way. If you are returning, your refund will be process and a credit applied to your original method of payment within 2 business days.
Please note: Your credit card company may take an additional 2-10 business day to apply to your account.

**We do not accept returns on SWIMWEAR, FOOD ITEMS, OR WORN FOOTWEAR
5. Privacy Policy

Safety, Security, and Privacy

Our site employs the lastest verion of Secure Socket Layer (SSL) to encrypt the information
you input. We reference only the last four digits of your credit card number when confirming
your order. To protect against unauthorized access to your passward and computer, we encourage you to always sign off when you are finished using a shared computer.
Privacy:
6. Payment Information

Payment Information
We accept credit cards (Visa, Mastercard, Discover, and American Express) .
All funds are in US dollars. Items will not ship untili payment has cleared
7. Taxes

Sales Tax:
As a retailer located in Florida, we are required to charge applicable state and local sales tax on orders shipped within Florida.
8. Hours of Operation

Hours of Operation:
Mon-Fri 9:30-8:00
Sat 9:30-7:00
Sun 11:00-6:00
Closed New Years Day, Easter, Thanksgiving, and Christmas


Coundn't find Something you were looking for?
If ther was something specific you were looking for and could not find on our website, please call or e-mail us.
We offer special ordering for items available form our vendors that we do not stock and are happy to check on
that for you.
9. Feedback
When were you in the store or shopping online with us?
If you called us, how professional and helpful was the sales associate? Excellent
Good
Average
Poor
Very Poor
How did you hear about us?
How was your greeting, if you came in to the store to shop? Excellent
Good
Average
Poor
Very Poor
Was an associate available to assist you? Yes
No
What did you like about our customer service?
What did you not like about our customer service?
Did you find the products you were searching for? Yes
No
If not, did we offer to order if possible for you? Yes
No
Are there brands or products we don't currently carry that you would like us to consider?
Are there areas of improvement you would like to recommend?
What was your opinion of our store's atmosphere, layout, and appearance?
Was the store neat and organized well? Excellent
Good
Average
Poor
Very Poor
Did you like the music? Yes
No
Are there any sales associate that really stood out in the your mind that you would like to applaud?
Would you recommend Lloyd Clarke Sports and lloydclarkesports.com to your friends? Yes definitely
Maybe
Probably not
No
Name:
Email Address: